Internal communication

Annexure- d

All members are free to communicate with the all other members of the organisation. The mode can be one more of the following means:-

◊ Verbal

◊ Written

◊ E-mail

◊ Departmental Meetings

◊ Briefing- individuals or in group

◊ Customer record

◊ Work procedures

◊ Specifications

The internal communication on issues related to customers for providing the required product / services the mode is:

◊ Planning as per schedules

◊ Minutes of meetings

◊ Inspection and test reports

◊ Inspection and test reports

◊ Customer complaints

◊ Feedback from customers